We loved this infographic regarding Customer Loyalty so much that we decided to share it with our own audience. Associations and Fundraisers don't be fooled by the title! In today's competative marketplace your Members and Donors are customers too!
Customer Loyalty Test (PS: Donors, Subscribers and Members are Customers too!)
Posted by
Katie Rogers on Thu, Apr 19, 2012 @ 02:49 PM
Topics: Donor Relations, Member Relationship, Improving Member Relationships, Improving Donor Stewardship, Donor Stewardship, Increase Association Revenue, Fundraising Best Practices, Improving Membership Revenue, Outsource Fulfillment, outsource customer service, outsource donor stewardship, call center for non profits, call center for associationsCustomer Service
