Direct Answer doesn't just "stuff." Fulfillment is done to your specifications, with your branding, and with your customer's end experience in mind. We can handle any fulfillment task, from simple promotional give-aways to eye-popping, award-winning customized boxes with painstakingly assembled presentations to make your passion stand out.
In today's rapid-paced, multi-channel sales environment, you need a partner that can handle your fulfillment regardless of how your client buys. You need seamless integration with your own, hosted website, call-center orders, even third-party e-commerce tools like Amazon Vendor and Seller, Etsy, BigCommerce, Shopify, NetSuite, Magento and others.
It's hard to believe there is all of this under one roof, but its true and its here waiting for just for you...
Not your problem anymore. Direct Answer is fully PCI and SAS70 compliant and can process your orders seamlessly with full integration using our industry leading CRM and WMS system.
Orders are shipped in as little as 3 hours from receipt via a variety of shipping methods and carriers, all while taking advantge of DirectAnswer's discounted shipping rates. Your customers can receive notices at each touchpoint with real time tracking of orders or only receive one notice upon shipment. All from your customized email address, not ours.
Need help creating and coding your online store? We can do that too and we have done it for some of the largest recognizable orgainzations on the planet (and even a recent wildly popular Presidential Candidate!)
Headquarters and Contact Center
6424 Bock Rd
Oxon Hill MD 20745
301.567.7999
Distribution Center
414 Smokey Hollow Rd
Capon Bridge, WV 26711
304.841.9302