Providing Excellent Customer Service: You never know 'their story'

Posted by Katie Rogers on Mon, May 02, 2011 @ 03:24 PM

I know this video has been circulated around for a few weeks and months. But I thought it gave a great visual to not only having patience--but also why we as services providers, Associations and Fundraisers do what we do.

Have a little patience, continue to serve and be slow to judgement. Isn't that why we are all doing what we are doing?

Topics: Donor Relations, Member Relationship, Improving Member Relationships, Improving Donor Stewardship, Donor Stewardship, Improving Customer Relationships, HubSpot Tips, Customer Service, Improving Customer Service, AFP, Association of Fundraising Professionals, DirectAnswer, AFP Partnership