Fulfillment

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If you're looking for a company to just stuff your product in a box or envelope, get a decent shipping rate and mail it, you're in the wrong place.

Direct Answer doesn't just "stuff." Fulfillment is done to your specifications, with your branding, and with your customer's end experience in mind. We can handle any fulfillment task, from simple promotional give-aways to eye-popping, award-winning customized boxes with painstakingly assembled presentations to make your passion stand out. 

More than just a warehouse. More than just a mail shop.

In today's rapid-paced, multi-channel sales environment, you need a partner that can handle your fulfillment regardless of how your client buys.  You need seamless integration with your own, hosted website, call-center orders, even third-party e-commerce tools like Amazon Vendor and Seller, Etsy, BigCommerce, Shopify, NetSuite, Magento and others. 

  • Need someone to scale up when that newest product or promotion hits and continue with future growth? No problem!
  • Have a great idea for a product or service but can't figure out how to manufacture it or even how to sell it?  We can help!
  • Want to be able to segment your customers based on thousands of demographics and buying trends in order to further tailor their future purchasing experience? We got it!

It's hard to believe there is all of this under one roof, but its true and its here waiting for just for you...

  • Flash Sale and E-commerce Fulfillment
  • Kickstarter and crowd-sourced startup logistics support
  • Turnkey Order and Customer Management to include real time tracking of orders and inventory
  • Wholesale Distribution (FBA, EDI and API integration)
  • Supply Chain Purchasing
  • Backorder Management with FTC notification to customers.
  • Electronic and audio product fulfillment with cross selling on Amazon, and Audible.
  • Returns Management
  • Drop Ship Management
  • Integration with Amazon, Ebay, Shopify, Magento, NetSuite, BigCommerce and more)
  • Custom packaging and kitting
  • Brand Management at every level. DirectAnswer or "Fulfillment Center" does not exist to your customers.

Order Processing

Not your problem anymore. Direct Answer is fully PCI and SAS70 compliant and can process your orders seamlessly with full integration using our industry leading CRM and WMS system. 

Orders are shipped in as little as 3 hours from receipt via a variety of shipping methods and carriers, all while taking advantge of DirectAnswer's discounted shipping rates. Your customers can receive notices at each touchpoint with real time tracking of orders or only receive one notice upon shipment. All from your customized email address, not ours. 

Need help creating and coding your online store? We can do that too and we have done it for some of the largest recognizable orgainzations on the planet (and even a recent wildly popular Presidential Candidate!)

 

"I got my day back!  Knowing that the order processing, packaging, and shipping was taken care of - with as much care as if I was doing it myself - kept me from having to make a daily trip to the post office with dozens of boxes.  I can now plan my day around strategic initiatives, rather than getting errands run on time!"

- Mike M.

 

Need More Info? Talk to a Team Member today!