"Your assistance, advice and the support of Direct Answer's staff, whom we have closely worked with, have played vital roles in answering questions, tracking our needs and providing the services that Worldwatch has relied on for the past four years. -Worldwatch Institute "Direct Answer has done our bulk subscription mailings for so long that we know that when we send our labels and have our newsletters delivered, the processing will be done smoothly without further concern on our part. -The Parent Institute "We are especially appreciative of the tireless and professional services that Direct Answer provided to ECG's subsidiary - Kaleidoscope Publishing Ltd.  One example stands out... When snowstorms buried the Washington area in January 1996, roads were closed and offices were empty.  You and your team rigged your answering machines to take our subscribers' calls, checked their messages hourly, and returned their calls from home.  While other companies could have legitimately said the weather had knocked them out of action, Direct Answer used it as an opportunity to respond with excellence. -Eberle Communications Group, Inc.

"We appreciate your flexibility in understanding our business needs.  You have been willing to take risks to accommodate some of our new initiatives like web-based online order fulfillment.  You have passed on cost savings to us whenever possible.  And without prompting from us, you have continually made improvements to your reporting systems to accommodate our accounting needs. -Trout Unlimited   "My business was a start-up, but the people at Direct Answer attended to my needs with the same courtesy, consideration and professionalism that an established account might expect.  I am greatly indebted to Direct Answer for their excellent support and efficient service. -David Horowitz   "American Farmland Trust is proud to have been with you from the start and we continue to appreciate the hard work, attention to detail and reasonable prices you make available to small organizations like ours.  We also appreciate the flexibility you've shown over the years in taking on various roles and duties for us -- everything from fulfillment to answering our 800 number! -American Farmland Trust