DirectAnswer knows that your most valuable asset is your Member Database because it’s all about Member Stewardship.
Membership is the lifeblood of any Association or Society and with over 40 years as a member of this community, DirectAnswer provides the tools to not only help you retain your existing members but effectively cultivate new members allowing you to continually exceed your membership goals.
Our Membership Stewardship guru’s will be available to you to manage all membership related inquiries, registrations and processes as a seamless extension of your Membership Department, allowing you to focus on strategic growth initiatives.
Membership data can be processed directly into your in house membership system or utilizing DirectAnswer’s own fully customizable solution. Our seasoned team has experience with all major CRM databases to include: iMISTM, TIMSSTM/ Personify, Protech, EBMS, CiviCRM and SalesForce.
Receiving Non-Dues revenue from publications? Our Publication Management Division has been serving the Association community for over 20 years.
From PO Box Management through Renewal and New Member Generation our clients have benefited from our seasoned experts managing to the exceptional stewardship of your Associations most valuable asset; your members.
Whether this is your first experience outsourcing your Membership Processing or your current firm is risking the growth of your program, DirectAnswer is the Trust you need, with the Stewardship you expect.
- New member and renewal processing
- Renewal Series Management and Report Analysis
- Membership Campaign Tracking and Report Analysis
- Full Service Publication Management with Membership Discounts and Upsells
- Life-time Value and List Segmentation
- Non-dues revenue Tracking and Analysis
- Demographic and Survey Collection and Reporting
- Donation and volunteer hour management
- Kit Assembly and Fulfillment
- Personalization services with complex variable copy