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Providing Excellent Customer Service: You never know 'their story'

  
  
  
  
  

I know this video has been circulated around for a few weeks and months. But I thought it gave a great visual to not only having patience--but also why we as services providers, Associations and Fundraisers do what we do.

Have a little patience, continue to serve and be slow to judgement. Isn't that why we are all doing what we are doing?

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